Process Service is the process by which a party to a lawsuit gives an appropriate notice of initial legal action to another party, such as a defendant.

A process server acts as an unbiased third party to deliver the legal documents to the defendant, often by hand. In addition, they must also comply with applicable legislation.

Katella Investigations has successfully completed hundreds of process serving cases for Law Firms, Businesses, and General Clients across the US. Our team is especially skilled at locating difficult to find individuals avoiding service.

You cannot serve papers for a case that you are involved in. While some states allow legal adults that are not party to the case to serve, most states require licensing or registration to be a professional process server.

Process Serving is a dangerous and difficult job. Many subjects will react with significant anger when presented with the news, or go above and beyond to avoid service. Our team of Private Investigators are trained to handle these situations, with years of experience to help them navigate troubles that arise.

We have been in business for over a decade, and have a success rate of more than 90% when it comes to process service. However, we cannot offer any guarantee that your documents will be served.

We will always contact you if there is a problem serving your papers. We have an arsenal of solutions ready to tackle the most common obstacles. Katella believes in diligence and duty, meaning we give every case our best effort.

Proof of Service, or an Affidavit of Service, is a signed document given to you by your process server upon completion of serving your documents. Proof of service shows when, where, and who was served. There are a number of other affidavits that can be provided to you as a client. For example, if the person you are attempting to serve cannot be located, we would give you an Affidavit of Due Diligence.

Like any service provider, we offer levels of priority. Standard assignments are attempted within 72 hours, while rush assignments are attempted within 24 hours.

Our process server will typically make up to 4 attempts at one given address, less attempts on remote locations. Katella’s goal is always to successfully serve your documents and provide you with Proof of Service. Our team of investigators are highly creative in developing solutions to successfully serve even the most difficult subjects within a reasonable amount of attempts.